FREQUENTLY ASKED QUESTIONS FOR EMAIL

• What is my e-mail address, user ID and password?
• Can I change my e-mail address or user ID?
• Can I change my password, and how to change it?
• How can I get an e-mail account?
• How can I change information in students' e-mail database?
• How can I access my e-mail?
• Why can't I login to the e-mail server?
• What should I do if I forget my password?
• How can I know if John Jay's E-mail Server is working?
• Why can I access John Jay's home page but can't access the e-mail server?
• Why can I receive new mails but can't send mail out?
  

• How can I determine my disk quota?
• How can I increase my disk quota?
• Why do I still receive the "Low quote warning message" after I deleted mails from the Inbox?
• How can I create my own folders on the e-mail server?
• How can I delete a personal folder?
• Why can't I see the folder that I setup on the server in Netscape Messenger (IMAP only)?
  

• How can I forward my John Jay's e-mail to my Internet Service Provider's(ISP's) e-mail account?
• How can I get e-mails from my Internet Service Provider's (ISP's) mail server to my John jay's e-mail account?
• How can I delete batch mails at once?
• How can I set my "Vacation Message?"
• How can I attach a document to my composed e-mail?
• Can I attach a folder with documents to my composed e-mail?
• How can I create my own address book?
• Can I import an address book from Netscape Messenger to iPlanet Messaging Express or from iPlanet Messaging Express to Netscape Messenger?
  

• Using iPlanet Messenger, can I include a Uniform Resource Locator(URL) to a web page in an e-mail messge?
• What is the difference between IMAP and POP?
  • I can't see any mail at home while on vacation.
  • I can't see those mails that I saw at the office.
  • I can't see those mails at the office that I saw at home last night.
    
• What is the name and port number of incoming or outgoing (it's also called SMITP) mail server?